
Returning the N4962A
Serial BERT to Agilent Technologies
Serial BERT 12.5 Gb/s User Guide 85
6 Returning the N4962A
Serial BERT to Agilent Technologies
If the N4962A serial BERT 12.5 Gb/s fails system verification and you cannot
correct the problem, return it to Agilent Technologies for repair following the
steps shown below.
1. Record all symptoms.
2. Contact Agilent Technologies using the “Request an RMA” form at
http://www.agilent.com/find/assist
.
3. Use the original packing material or comparable packing material to
ship the instrument to Agilent Technologies.
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