
Agilent N5161A/62A/81A/82A/83A MXG Signal Generators Firmware Upgrade Guide
Contacting Agilent Technologies
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Contacting Agilent Technologies
• assistance with test and measurements needs, and information on finding a local Agilent office:
http://www.agilent.com/find/assist
• accessories or documentation: http://www.agilent.com/find/mxg
• new firmware releases: http://www.agilent.com/find/upgradeassistant
If you do not have access to the Internet, please contact your field engineer.
NOTE In any correspondence or telephone conversation, refer to the signal generator by its model number and full
serial number. With this information, the Agilent representative can determine whether your unit is still
within its warranty period.
Returning a Signal Generator to Agilent
Use the following steps to return a signal generator to Agilent Technologies for servicing:
1. Gather as much information as possible regarding the signal generator’s problem.
2. Call the phone number listed on the Internet (http://www.agilent.com/find/assist) that is specific to your
geographic location. If you do not have access to the Internet, contact your Agilent field engineer.
After sharing information regarding the signal generator and its condition, you will receive information regarding
where to ship your signal generator for repair.
3. Ship the signal generator in the original factory packaging materials, if available, or use similar packaging to
properly protect the signal generator.
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