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110 Chapter 4
Troubleshooting Information
This chapter gives guidelines to troubleshoot problems that may occur with
the E5810 LAN/GPIB Gateway for Windows, including:
Troubleshooting Overview
Checking the E5810
Checking the Network
Checking PC Client Connections
Checking Instruments
NOTE
There are no user-servicable parts in the E5810 LAN/GPIB Gateway for
Windows. If you suspect a hardware failure in the E5810, contact Agilent
Technologies for procedures to return the device. See “Contacting
Agilent” in the Front Matter for details.
NOTE
Cleaning Instructions. The only cleaning required (and authorized) for the
E5810 is to clean the exterior with a slightly dampened, clean cloth and
then dry the E5810 with a dry, clean cloth.
- Agilent E5810A 1
- User’s Guide 1
- Contents 3
- Contents 6 6
- Front Matter 7
- ICES Statement 9
- Safety Symbols 9
- WARNINGS 9
- Documentation History 10
- Copyright Information 10
- Trademark Information 11
- Support Information 11
- User Guide Information 12
- What’s in This 13
- Accessing an 13
- Electronic Copy of 13
- This Guide 13
- E5810 Related 14
- Documentation 14
- E5810 Description 15
- E5810 Hardware Description 17
- Local Network 18
- Connections 18
- Front Panel 19
- Display/LEDs 19
- Typical Power-On 20
- Sequence 20
- Preset Button 21
- 22 Chapter 1 22
- E5810 Software/Firmware 24
- E5810 Operating Features 25
- Client System 27
- Architecture 27
- How IO Application 28
- Software Works 28
- With the E5810 28
- E5810 IP Address 30
- Assignment 30
- Using E5810 Web 32
- Using a Supported 32
- Programming 32
- Language 32
- Installing the E5810 33
- Installation Flowchart 35
- Before You Install the E5810 37
- Check System Requirements 38
- Getting Network Information 39
- What is a Local Network? 41
- E5810 Hub/Switch 43
- E5810 Crossover 44
- Cable Connections 44
- Apply Power to the 45
- Establishing 46
- Communication 46
- With Your PC 46
- Configuring the 47
- E5810 for Enterprise 47
- Network Operation 47
- Click this icon 48
- LAN/GPIB Gateway 49
- Configuring your E5810 49
- Where to go Next 51
- Operation 53
- Open the Instrument Page 57
- Instrument Page Functions 58
- Libraries 60
- and look for the Agilent 61
- Readme Information screen 62
- Click this 63
- 1. Highlight 66
- 2. Click 66
- VISA LAN Client with the 66
- button 66
- Welcome page 67
- Config 69
- Chapter 2 71 71
- Using VISA 72
- Assistant for 72
- Example: Using 72
- VISA Assistant 72
- Programming Instruments 73
- Example: VISA/ 74
- SICL Instrument 74
- Addressing 74
- Example: VISA LAN 74
- Client Addressing 74
- Enter key 77
- Welcome page is the home 77
- Using the Welcome Page 78
- Navigation Bar 79
- E5810 Current Settings 80
- E5810 Support Information 81
- E5810 Documentation 82
- Viewing E5810 Configuration 83
- Modifying E5810 Configuration 84
- Chapter 3 85 85
- E5810 Configuration 86
- Parameter 86
- Descriptions 86
- Find and Control Instruments 94
- Connected to your E5810 94
- Finding Instruments 95
- Querying Instruments 96
- Using Web Help 100
- Updating E5810 Firmware 101
- Agilent FTP site is 102
- Accessible From 102
- Guidelines 106
- Troubleshooting 106
- 108 Chapter 3 108
- Using E5810 Web Access 108
- Other Web Access Functions 108
- Troubleshooting Information 109
- Troubleshooting Overview 111
- Checking the E5810 112
- Checking Front 113
- Panel Display Error 113
- Messages 113
- Checking E5810 Parameters 114
- Checking the Network 115
- Checking Web Browser Settings 116
- Cache and Page 117
- E5810 Operation 119
- SICL Timeout 120
- Set to 0 (infinite) 120
- How to Verify PC 121
- Client Connections 121
- Example: Using the 122
- Checking syslog Messages 123
- Message Description 124
- Example: Typical 125
- Runtime Error Messages 126
- Message Description/Actions 127
- Checking Instruments 129
- Checking RS-232 Instruments 130
- E5810 Specifications 131
- Information 133
- Operating Conditions 134
- Ordering Information 134
- Supplementary Information 134
- Supported Network Protocols 135
- 136 Appendix A 136
- IO Libraries 139
- IO Utilities 139
- Agilent IO Libraries Control 140
- Program Groups Created 141
- Copying the 142
- Installation Guide 142
- Title Screen appears 143
- Installation 145
- Next> 146
- Next> 147
- screen 148
- 6. Select 149
- Individual Components 149
- Next> to display 149
- Next> to 149
- 152 Appendix B 152
- Using the Telnet Utility 153
- Exiting the Telnet 156
- Typical Telnet 157
- Screen Display 157
- Telnet Commands for the E5810 158
- 160 Appendix C 160
- Glossary 161
- D device 163
- E Ethernet (MAC) Address 163
- F Friendly Name 164
- G gateway 164
- H Hostname 164
- I instrument 165
- N network protocols 167
- P proxy server 167
- R Router 168
- S server 168
- U Universal Plug and Play 170
- 172 Glossary 172
- 176 Index 176
- *E5810-90000* 177
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