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Troubleshooting Guidelines
Troubleshooting USB Interfaces
Troubleshooting USB Interfaces
This section shows suggested troubleshooting steps for Universal Serial Bus
(USB) interfaces, including:
! USB Troubleshooting Overview
! USB Hardware Checks
! USB Software Checks
USB Troubleshooting Overview
This figure shows a typical USB interface with a PC and a USB instrument.
A suggested troubleshooting flowchart for USB instruments and the Agilent
IO Libraries follows. We suggest you start at USB Hardware Checks
and
then go to USB Software Checks
, as required.
NOTE
The troubleshooting procedures in this section are primarily oriented
toward USB instruments and the Agilent IO Libraries. Consult your
instrument’s User’s Guide for troubleshooting details for the instrument.
- Agilent Technologies 1
- Connectivity Guide 1
- Contents 3
- REFERENCE INFORMATION 4
- Using This Guide 8
- Steps to Get Started 9
- Getting Started 10
- LAN Quick Start 12
- Connecting Instruments to LAN 13
- Typical Site LAN Networks 16
- Typical Private LAN Networks 17
- Check Your Web Browser 30
- Set/Change TCP/IP Parameters 30
- Steps to Configure 34
- interface 34
- dialog box appears, in 35
- IO Config main screen 35
- dialog box 36
- 2 Select the 39
- 3 Select the SCPI 39
- 4 Click the *IDN? 39
- 1 Highlight 39
- Connecting Instruments to USB 41
- USB Quick Start 42
- Steps to Connect 47
- USB Instruments 47
- Assigning an Alias 49
- Steps to Check 51
- Identification 51
- Parameters 51
- Formatted I/O tab 53
- GPIB Quick Start 56
- Steps to Install a 61
- GPIB Card in Your 61
- Instruments to GPIB 65
- GPIB Card 68
- Configuration 68
- GPIB Interface 69
- Edit VISA 71
- Config 71
- Programming Overview 78
- Obtaining 79
- Instrument Drivers 79
- Installing Agilent IO 79
- Libraries 79
- Using I/O Objects in 80
- Other Visual Basic 80
- Projects 80
- Addressing Instruments 81
- Configuring TCPIP 83
- LAN Client 83
- Interfaces 83
- ISA Card 88
- Configure button 88
- OK button 89
- GPIB (82350) Addressing 90
- Example Programs 91
- Programming Your Instruments 100
- Installing I/O Software 101
- Pre-Installation Checks 102
- Installing Your Software 103
- Troubleshooting Guidelines 107
- LAN Troubleshooting Overview 108
- Troubleshooting 110
- Flowchart 110
- Hardware Checks 111
- Communication Checks 112
- Using the route add 113
- Web Browser Checks 114
- Setting Cache and 115
- Page Refresh 115
- USB Troubleshooting Overview 118
- USB Hardware Checks 119
- After Doing These Checks: 119
- Software Checks 119
- USB Software Checks 119
- Verify USB Driver 122
- Installation 122
- Check IO Control 123
- Operation 123
- Instrument 124
- GPIB Cable 124
- GPIB Hardware Checks 126
- GPIB Software Checks 130
- Check BIOS/ 131
- Interrupts Settings 131
- Set 82350 Read/ 132
- Write Performance 132
- Polling mode for transfers 133
- Agilent IO Libraries Checks 135
- Install IO Libraries 136
- (if 82350 was 136
- Installed First) 136
- \Windows 2000 directory on 137
- Instrument CD 137
- TCP/IP Network Basics 139
- LAN Interface Overview 140
- Private LAN 141
- Topology 141
- LAN Hardware Architecture 142
- TCP/IP Protocols 144
- TCP/IP Protocol 145
- Overview 145
- The Network Interface Layer 146
- The Internet Layer 147
- The Transport Layer 148
- User Datagram 149
- Protocol (UDP) 149
- The Application Layer 150
- File Transfer 152
- Protocol (FTP) 152
- Hypertext Transfer 152
- Protocol (HTTP) 152
- IP Addressing 153
- Subnets and Subnet Masks 155
- Local and Remote Networks 156
- Auto-IP/ZEROCONF 159
- Device Hostname Services 161
- Dynamic DNS Naming 162
- RFC NetBIOS Naming 163
- Static DNS Naming 164
- Checking PC Settings 165
- to display the 166
- ). If not, click 166
- Setting PC IP Address 168
- Setting PC Hostname 170
- Guide Information 173
- Guide Contents 174
- Related Documentation 175
- Contacting Agilent 177
- Glossary 179
- A address 180
- B Bridge 180
- C client 180
- D device 180
- E Ethernet (MAC) Address 181
- G gateway 181
- I instrument 182
- LAN - logical unit 183
- N network 184
- protocols follows 184
- P proxy server 185
- R Router 186
- S server 186
- Switch - symbolic name 187
- U Universal Plug and Play 188
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